CALL 62808274

Frequently Asked Questions

A. WHEN WILL MY ORDER BE READY? 

When you place your order, you will be able to select the date and time that you want it ready.

 

  • Your order for PICKUP or DELIVERY must be made by latest 5pm of the previous day (our baking team works overnight to bring you freshly baked bread & cakes in the morning so we cannot make orders for the same day). 
  • Orders for Mandatory Holidays or Festive days (Christmas, Lunar New Year), must be made 2 days in advance due to the high volume of work in our bakery that requires advanced planning. 
  • Please note that we don't have delivery service on Mondays, Mandatory Holidays, December 23rd & 24th and that we are closed on January 1st and December 25th of each year. 

 

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B. WHAT IS THE MINIMUM ORDER? 

  • For PICKUP there is no minimum order. 
  • For DELIVERY the minimum order is MOP300. 

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C. DO YOU DELIVER?

Yes we deliver online orders daily between 6am and 5pm. We offer free delivery for orders equal or above MOP300 and we charge a delivery fee of MOP80 for orders below the minimum amount. However, please note that orders for delivery must be paid online with credit card/ MPAY or EFT.

We charge MOP40 delivery for Coloane Village and Hac SA beach.

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D. IF I PLACE AN ORDER DIRECTLY AT YOUR PHYSICAL STORES, DO YOU DELIVER? 

No, we do not deliver orders made at the stores. We only deliver online orders. 

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E. HOW DO I PLACE AN ORDER WITH THE PORTUGUESE BAKERY ONLINE?

  1. Go to Bakery menu drop down, choose a category: Our bread/ Cakes & pastries/ pizza etc. view the products and then add the ones you like to your cart.
  2. Select the products and quantities you wish to buy. 
  3. Click CART when you are finished, review your order and fill in the date, time and special message information. 
      • For SELF-PICKUP – please specify in the special information box and select the date and time you wish to pick up.
      • For DELIVERY -  please select from options provided.
      • For CAKES (write message to place on cake, max. 30 characters).
  1. Click CHECKOUT
  2. Select SHIPPING
      • Self-Pickup’: no delivery charge 
      • Delivery’: free of charge for orders above MOP300 or MOP80 delivery fee for orders below this value.
  1. Select BILLING & PAYMENT
        • Credit Card’ or 
        • Cash on Pickup’ at one of our available pickup locations. For delivery we only accept Credit Card payment or MPAY or EFT.
    • Fill in your BILLING ADDRESS a valid mobile phone number must be entered or orders will not be accepted.
    • Click PLACE MY ORDER. If you chose to pay by credit card you will be directed to a payment page.
    • You will see a confirmation message that your order has been received and will also receive an automatic confirmation email. We may contact you by sms/ phone call for further confirmation or details. 

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     F. WHICH PICKUP LOCATIONS ARE AVAILABLE? 自取地點有哪些?

    Rua de Évora, No 199,
    Flower City (Edf. Lei Tou),R/C,
    Taipa, Macau, China
    澳門氹仔花城第40地段利鴻圖偉業大廈H座地下
    (百佳超市左側)


    Shop B11, Basement 1/F, Nova Mall,
    Avenida de Kwong Tung,
    Taipa, Macau, China
    澳門氹仔星皓廣場地庫1層B11 號舖
    (Taste內)


    Beco do Sal, No 22, R/C,
    Macau, China
    澳門下環街鹽里22號


    Rua dos Clérigos, 29AA,
    Taipa, Macau, China
    澳門氹仔木鐸街29號AA

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    G. IS THERE A NUMBER I CAN CALL? 

    Yes please see the banner on our home page at the top or dial 62808274 or see our email us theportuguesebakery@gmail.com or chat to us on Facebook messenger or fill out one of our forms on the website.